Managed Services

Let us manage and optimize your IT operations to free up resources for strategic projects and growing your business.

Consulting and Deployment Services
Consulting and Deployment Services

Managed Security Services (SOC)
Managed Security Services (SOC)

ITIL Complied Support and Service Functions
ITIL Complied Support and Service Functions

Managed Services (RIM/NOC)
Managed Services (RIM/NOC)

Strategic Sourcing
Strategic Sourcing

ISO 27001 & ITSMS 20000-1 Certified
ISO 27001 & ITSMS 20000-1 Certified

24/7 Enterprise Tech Support
24/7 Enterprise Tech Support

Infrastructure Managed Services

Tech Optimize Infrastructure 712

Complete Infrastructure Care

Manages the operations of multi-vendor customers. The solution is tailored to your specific requirements, coupled with the service levels (SLA) needed on each device through different flexible packs of services and options.

Manage Your Multi-Vendor ICT Infra

Designed by expertise with hands on experience, working by your side to tailor your services SLA. It inserts your entire ICT infrastructure, managed by yourself, TEG or a third party, across any IT technology, regardless of the service management hierarchy.

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MANAGED SERVICES FOR BACKUP

Mitigate risk and harden business resiliency with reliable backup solutions Taking on data complexity, our experts securely backup different types of data according to your policies.

  • Limit risks with worry-free backup solutions.
  • Maintain compliance and pass every audit Get flexible and predictable billing.

    • MANAGED SERVICES FOR CONVERGED & HYPER-CONVERGED INFRASTRUCTURE

    Enhance cloud outcomes with expertly managed, agile CI/HCI solutions Maximize the performance and versatility of your CI/HCI investment with our fully managed operations.

  • Achieve desired Enterprise and Cloud-applications results.
  • Reduce time and risk with contextual correlation Get flexible and predictable billing

    • MANAGED SERVICES FOR STORAGE

    Scale on-demand while reducing cost and risk. Save time while our experts utilize global best practices and modern automation to manage your storage environment.

  • Quickly adapt to changing storage needs
  • Maximize your storage utilization Get flexible and predictable billing

    • MANAGED CYBERSECURITY SERVICES

    Strengthen your security posture Secure your devices across endpoint, network, and cloud.

  • Industry-leading tools and expertise.
  • Around-the-clock access to security experts
  • End-to-end visibility and protection from endpoint to cloud

    • MANAGED HYBRID- MULTI-CLOUD SERVICES

    Realize transformation and outcomes with, multi-cloud solutions Reduce complexity, risk and costs while improving operations for multi-cloud environments.

  • TEG Global Overall best of breed processes and expertise
  • Control costs and business outcomes with guaranteed service levels Comprehensive IT solutions for Backup, Storage, Converged Infrastructure, VMware, AI, Big Data, VDI and more

    • Our customized Managed Services Agreement is the best way to ensure less system downtime for your organization, allowing you and your staff to work more efficiently on your core business.

    TEG Global Managed Services Agreements ensure your IT is Pro-actively maintained  – we remotely monitor your systems to prevent, detect and automatically resolve issues.

    01
    <p style="text-align:center;">People</p>

    People

    • Service Management Experts
    • Help Desk with Expertise Resolution Pools
    • Change Management Systems for all Infrastructures.
    • Customer Technical Account Managers for Day-Day Operations, Analytical Observant Reporting
    02
    <p style="text-align:center;">Process</p>

    Process

    • Industry Standard ITSM processes
    • Incident, Configuration, Crisis, Problem & Change Management
    • VAS, Performance, Capacity, Availability & Advanced Operational Reporting.
    03
    <p style="text-align:center;">Tools</p>

    Tools

    • Online ITSM portal
    • Quicker deployment in a multi supplier infra with insightful real-time information
    • Dedicated and Secured Virtual Management Infra.